Legal
Privacy notice
This notice explains how we collect, use, retain, and protect personal data when you enquire about or commission financial audit of applications work.
## Data controller
Cloudview Application Audit is the data controller for personal data processed through cloudinsightshub.digital and related engagement correspondence. Contact: hello@cloudinsightshub.digital, +886-1-483-5958, 857 The Avenue, 彰化縣, 福建省, Taiwan.
## Data we collect
We collect identity and contact details you submit (name, email, phone if provided), message content, selected audit type, filing deadlines, and documents you upload for review. Technical data such as IP address and basic device information may be collected through essential or analytics cookies as described on our [cookies page](/cookies/).
## Purposes
We use personal data to respond to enquiries, scope and deliver financial audit of applications engagements, issue fee notes and invoices, improve site usability where analytics are accepted, and meet legal record-keeping duties.
## Legal bases
Depending on context, we rely on steps prior to entering a contract, performance of a contract, legitimate interests in operating a professional practice, consent where required for non-essential cookies, and legal obligations for accounting records.
## Retention
Enquiry messages without an engagement are ordinarily retained for up to twenty-four months. Engagement files, findings memos, and invoices are retained for at least seven years to meet professional and tax record needs in Taiwan, unless a longer period is required by law. Cookie retention periods are listed in the cookies table.
## Sharing
We do not sell personal data. We may share data with secure email and file-transfer providers, accountants, or professional advisors under confidentiality, and with authorities when legally required. Staff assigned to your engagement may access materials as needed.
## International transfers
If a processor stores data outside Taiwan, we take reasonable steps to ensure appropriate safeguards such as contractual protections. You may contact us for more information about specific transfers relevant to your engagement.
## Your rights
Subject to Taiwan personal data protection law, you may request access, correction, deletion, or restriction of processing, and you may object to certain processing based on legitimate interests. Where processing is based on consent, you may withdraw consent without affecting prior lawful processing. To exercise rights, email hello@cloudinsightshub.digital. You may also lodge a complaint with the competent Taiwanese authority.
## Security
We apply access controls, need-to-know restrictions on engagement files, and commercially reasonable technical measures. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive identifiers in initial enquiry forms.
## Updates
We may update this notice periodically. The current version is always published at this URL.